ThawHawk. Know before it thaws.by Caltuck Setup Guide Login Buy

Setup guide

From first power-up to live alerts.

Watch the Wi-Fi setup, then the alerts walkthrough. Power on ThawHawk, join your network, create your account, and turn on freezer alerts.

Watch Wi-Fi setup Watch how to create alerts
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How to set up

The video covers each of these. Use this list when you are standing in front of the sensor.

  1. 1

    Power it on

    Plug in ThawHawk. Wait until the status bar turns red and the screen shows the Wi-Fi mode message.

  2. 2

    Connect to Wi-Fi

    Join the CalSense_ network from your phone, then follow the screen onto your home 2.4 GHz Wi-Fi. When the device shows Register, write down the MAC address. Hold the case button about 3 seconds if you need to start Wi-Fi setup over.

  3. 3

    Create your account

    Open thawhawk.com, click Login, then Create an account. Enter the 12-character MAC exactly as it appears on the device and click Find my sensor. Add your household name, email, username, and password, review the privacy policy, and create the account.

  4. 4

    Sign in and set an alert

    Open the confirmation email, then sign in. Use the alerts video below to add a temperature alert and an offline alert.

Prefer a network cable? ThawHawk also connects with PoE, which carries power and internet on one plug.

Create alerts

How to set a freezer alert.

After you sign in, add a temperature alert and an offline alert so ThawHawk can text or email you when something is wrong.

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  1. 1

    Open Add Alerts

    Sign in to your ThawHawk dashboard. On the freezer card you want to watch, click Add Alerts.

  2. 2

    Choose what to monitor

    Pick a temperature condition, the probe (Freezer, Refrigerator, or Room), and the threshold in °F. You can also choose Sensor is offline.

  3. 3

    Set duration and notify

    Choose how long the condition must last, then text or email, and enter your phone number or email address. Click Save alert and look for the confirmation banner.

  4. 4

    Add offline coverage and test

    Add a sensor-offline alert as well. Confirm the phone or email is correct, then send a test so you know the message arrives.

Need a hand

We can walk you through it.

Call (720) 499-0399 or email info@caltuck.com if the sensor will not join Wi-Fi, Find my sensor cannot see it, or an alert will not save.

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